KeiCo Signature Care™ | Annual Sauna Servicing & Extended Protection Plan

KeiCo Signature Care™

Complete Care. Extended Protection.

KeiCo Signature Care™ is our most comprehensive annual servicing and protection plan — designed to restore, maintain, and protect your sauna system while extending structural coverage for years to come.

A Higher Level of Care for Your Sauna

KeiCo Signature Care™ goes beyond standard maintenance.

Designed specifically for outdoor sauna systems, this plan ensures your installation is not only maintained — but fully restored, protected, and optimised year after year.

Complete System Care, Inside & Out

Each annual visit includes everything in KeiCo Care™, plus:

Deep Restoration

• Full sauna stone replacement
• Full deep clean and system reset
• Internal timber treatment (benches and walls)

Enhanced Protection

• External timber protection top-up
• Minor parts included (bands, seals and fixings)

Priority Service

• Priority scheduling
• Fast-track support access

Extended Protection

• Structural warranty extended up to 5 years
• Maintained through active annual servicing

Built for Outdoors. Maintained for the Long Term

Outdoor sauna systems are subject to changing environmental conditions, including temperature fluctuation, moisture exposure, timber movement, and ongoing usage cycles.

Without proper care, even premium builds will gradually lose performance over time.

KeiCo Signature Care™ ensures your system continues to perform exactly as intended — year after year.

For Those Who Want Complete Peace of Mind

KeiCo Signature Care™ is ideal for:

• High-use residential installations
• Premium outdoor sauna setups
• Sauna and cold plunge environments
• Larger or bespoke builds
• Clients who want long-term protection without compromise

A Simple, Structured Approach

1. Select your system tier (Compact, Core or Bespoke)
2. We confirm your installation details
3. Your annual service is scheduled
4. Your sauna is fully restored, inspected and optimised
5. Your extended protection remains active
   
   

   Which Plan Applies to Your Sauna?

   System Category	Typical Models	Description
   Compact Systems	160 Barrel Sauna,  KC ICON 125-160 & Komo 130 Kiki - Core & KC Kallie	Smaller standalone sauna systems designed for residential use
   Core Systems	KC ICONS (200-385),  Barrel Saunas (250-400) XL Cube, Raiki, Kiki Connect, ISLA, KC Kysta, KC Kora, Sanctum, KC Nest & Kaldera	Mid-sized systems with increased usage and capacity
   Bespoke Systems	KC Retreat/Spa Suite, Kaldera XL, Thermal Sanctum + Bespoke/Custom builds, Commercial installations	Large-scale or custom wellness environments requiring tailored servicing

Extended Structural Protection

Every KeiCo sauna includes a 2-year structural warranty as standard.

With an active KeiCo Signature Care™ plan:

• Coverage extends up to 5 years
• Protection remains active while your plan is maintained
• Annual servicing ensures your system remains within optimal condition

What This Means in Practice

• Your system is professionally inspected and maintained each year
• Performance is preserved over time
• Potential issues are identified early

What’s Not Covered

• Natural weathering and ageing of materials
• Ground or base-related movement
• Misuse or incorrect operation
• Consumable components, including stones and seals

Tailored to Your System

Each KeiCo Signature Care™ plan is aligned to the scale and specification of your sauna system.

Available tiers include:

• Compact Systems
• Core Systems
• Bespoke Installations

Final confirmation is provided prior to service scheduling.

Protect Your Sauna Properly

A well-maintained sauna performs better, lasts longer, and delivers a consistently better experience.

KeiCo Care™ vs KeiCo Signature Care™