Built for the Outdoors. Subject to the Elements.
Every outdoor sauna is exposed to a unique set of conditions — changing temperatures, moisture, movement within the timber, and ongoing heat cycles.
Over time, these natural forces begin to affect performance, structure, and finish. Doors shift. Bands loosen. Timber expands and contracts. Heater efficiency reduces as stones degrade.
Without regular inspection and care, even the highest-quality builds will naturally lose their optimal performance.
This is where KeiCo Care™ comes in..
What’s Included in KeiCo Care™
Heater Performance Check
Full inspection of heater operation, efficiency, and output to ensure consistent heat performance and safe operation.
Stone Inspection & Refresh
Sauna stones are inspected, rotated, and topped up where required to maintain optimal heat distribution and airflow.
Structural Adjustment
Bands re-tightened, doors aligned, and all fixings checked to account for natural timber movement and ensure long-term stability.
Wood Care & Protection
Internal and external timber assessed and treated where required to preserve finish, protect against weathering, and extend lifespan.
Electrical & Safety Check
Complete inspection of electrical components, controls, ventilation, and safety clearances to ensure safe and efficient operation.
Deep Clean & Reset
A full clean and reset of the sauna environment — including benches, surfaces, and key components — leaving it fresh, hygienic, and ready to enjoy.
Choose Your Level of Care
KeiCo Care™
Designed to maintain performance, preserve materials, and keep your sauna operating exactly as intended.
- Annual service visit
- Heater performance check
- Stone rotation and top-up
- Structural adjustment
- Electrical and safety inspection
- Internal clean and reset
- Detailed service report
KeiCo Signature Care™
For those who want a more comprehensive level of care, combining restoration, ongoing protection, priority service, and extended structural cover.
- Everything in KeiCo Care™
- Full sauna stone replacement
- Full deep clean and complete system reset
- Internal timber treatment
- External timber protection top-up
- Minor parts included
- Priority scheduling
- Fast-track support access
- Structural protection extended up to 5 years while annual plan remains active
All plans are designed specifically for outdoor sauna systems and carried out by experienced KeiCo installation teams.
Flexible annual plans. Renew or adjust as your needs evolve.
Protection, Built Around How You Use It
Every KeiCo sauna is designed to perform for years — and with the right care, that performance can be maintained long beyond initial Standard Coverage
Every KeiCo sauna includes a 2-year structural warranty, covering core build integrity under normal use.
With Signature Care™
With an active KeiCo Signature Care™ plan, your sauna benefits from extended structural protection of up to 5 years — maintained through annual servicing and ongoing care.
Key Clarity
• Protection remains active while your plan is up to date
• Annual servicing ensures optimal performance
• Designed specifically for outdoor environments
What This Means in Practice
As with any outdoor structure, natural weathering, ground conditions, and consumable components sit outside of structural coverage.
Our Approach
Maintain your system properly, and it will continue to perform exactly as intended — year after year.
