KeiCo Care™ | Annual Sauna Servicing Plan
Protect Your Investment
Maintain performance, extend lifespan, and ensure your sauna continues to operate exactly as intended.
KeiCo Care™
Essential Annual Maintenance
KeiCo Care™ is our annual servicing plan designed to maintain performance, preserve materials, and keep your sauna operating exactly as intended.
Maintain Performance, Year After Year
KeiCo Care™ ensures your sauna continues to perform as it should.
Through structured annual servicing and inspection, your system is maintained to support safe operation, long-term reliability, and consistent performance.
Essential Annual Servicing
Each annual visit includes:
- Annual service visit
- Heater performance check
- Stone rotation and top-up
- Structural adjustment (bands, doors and fixings)
- Electrical and safety inspection
- Internal clean and reset
- Detailed service report
Outdoor Systems Require Ongoing Care
Outdoor sauna installations are exposed to changing environmental conditions, including temperature variation, moisture, timber movement, and ongoing usage cycles.
Without regular servicing, even well-built systems will gradually lose performance over time.
KeiCo Care™ ensures your sauna continues to operate safely and effectively.
A Practical Approach to Sauna Ownership
KeiCo Care™ is ideal for:
- Standard residential sauna installations
- Lower usage environments
- Customers wanting structured annual maintenance
- Those maintaining their system without extended protection
Simple Annual Servicing
- Select your system size (Compact, Core or Bespoke)
- We confirm your installation details
- Your annual service is scheduled
- Your sauna is inspected and maintained
- A detailed service report is provided
Which Plan Applies to Your Sauna?
System Category Typical Models Description Compact Systems 160 Barrel Sauna,
KC ICON 125-160 & Komo 130
Kiki - Core & KC KallieSmaller standalone sauna systems designed for residential use Core Systems KC ICONS (200-385),
Barrel Saunas (250-400)
XL Cube, Raiki, Kiki Connect, ISLA, KC Kysta, KC Kora, Sanctum, KC Nest & KalderaMid-sized systems with increased usage and capacity Bespoke Systems KC Retreat/Spa Suite, Kaldera XL, Thermal Sanctum + Bespoke/Custom builds, Commercial installations Large-scale or custom wellness environments requiring tailored servicing
Understanding Your Level of Coverage
KeiCo Care™ is a servicing and maintenance plan.
It does not include extended structural protection.
For extended protection of up to 5 years, KeiCo Signature Care™ is recommended.
Looking for More Complete Care?
For those who want full restoration, priority service, and extended structural protection, KeiCo Signature Care™ provides a more comprehensive level of support.
KeiCo Care™ vs KeiCo Signature Care™
| Feature | KeiCo Care™ | KeiCo Signature Care™ |
|---|---|---|
| Annual Service Visit | ✔ | ✔ |
| Heater & Safety Checks | ✔ | ✔ |
| Stone Maintenance | Rotation & Top-up | Full Replacement |
| Deep Clean & Reset | Basic | Full System Reset |
| Timber Treatment | As required | Full Internal & External |
| Minor Parts Included | ✖ | ✔ |
| Priority Scheduling | ✖ | ✔ |
| Extended Structural Protection | ✖ | ✔ (Up to 5 Years) |
Tailored to Your System
Each KeiCo Care™ plan is aligned to the scale and specification of your sauna system.
Available tiers include:
- Compact Systems
- Core Systems
- Bespoke Installations
Final confirmation is provided prior to scheduling.
Maintain Your Sauna Properly
Regular servicing ensures better performance, improved longevity, and a consistently better experience.
Add KeiCo Care™
Buy Now, Pay Later
Become a KeiCo VIP
Enjoy 5% OFF your first order when you Sign up to our Newsletter!
Shop & Earn
Get rewarded for every purchase
